Privacy policy
Privacy Policy
TheraPhysic | Effective Date: June 2, 2026
1. Introduction
TheraPhysic is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us. By using our services, you agree to the practices described in this policy.
2. Information We Collect
Personal Information You Provide
- Name and contact details including email address, phone number, and mailing address.
- Billing and payment information, processed securely through our payment provider.
- Account credentials if you create an account.
- Communications you send us, including support inquiries.
Information Collected Automatically
- IP address, browser type, and operating system.
- Pages visited, time spent on pages, and referring URLs.
- Device identifiers and cookie data.
- Purchase history and browsing behavior on our site.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your purchases and provide customer support.
- To send you promotional communications (you may opt out at any time).
- To improve our website, products, and services.
- To comply with legal obligations and enforce our terms.
- To detect and prevent fraud or unauthorized activity.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist us in operating our website and conducting our business, such as payment processors, shipping carriers, and email platforms.
- Analytics partners to help us understand how our site is used.
- Law enforcement or government authorities when required by law.
All third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, analyze traffic, and deliver relevant advertising. You may disable cookies through your browser settings; however, some features of our site may not function properly as a result.
6. Google and Meta Advertising
We use Google Ads and Meta advertising services including Facebook and Instagram. These platforms may use cookies and pixel technology to serve you relevant advertisements based on your activity on our site. You can opt out of interest-based advertising through the Google Ads Settings page or the Meta Ad Preferences center.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your personal data.
- The right to opt out of marketing communications at any time.
- The right to data portability.
To exercise any of these rights, please contact us at support@theraphysic.com.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.
10. Security
We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: support@theraphysic.com
Website: www.theraphysic.com